Question 1

How long does a typical project take?

Accepted Answer

Project duration depends on the scope. A simple MVP can be launched in 4-6 weeks, while more complex applications may require 3-6 months. After the Discovery phase, we provide a detailed timeline.

Question 2

Which collaboration model should I choose?

Accepted Answer

We recommend Time and Material for exploratory projects where scope may change. Fixed Scope is better for projects with clearly defined requirements and a predictable budget.

Question 3

Do you offer support after project completion?

Accepted Answer

Yes, we offer support and maintenance packages that include updates, bug fixes, and feature development. We can also provide 24/7 support under SLA.

Question 4

What does the Discovery process look like?

Accepted Answer

Discovery is a workshop where we analyze your business needs, research users, and define project scope. The result is detailed documentation, prototypes, and estimates.

Question 5

Do you work with international clients?

Accepted Answer

Yes, we deliver projects for clients worldwide. We work remotely using communication and project management tools that ensure smooth collaboration.

Question 6

Can I cancel the collaboration at any time?

Accepted Answer

Yes. In the Time & Material model, there is a 14-day notice period - you only pay for the actual time worked. In the Fixed Scope model, cancellation terms are specified in the contract, but we always operate according to good business practice principles.

Question 7

Who owns the code and copyright?

Accepted Answer

After payment of the invoice, 100% of the rights to the source code and all project assets transfer to the client. We provide full intellectual property (IP) ownership along with documentation and repository access. We retain no rights to your code.

Question 8

How quickly do you respond to failures and issues?

Accepted Answer

It depends on priority: critical failures (application not working) - response within 4 hours. High priority issues - within 1 business day. Other reports - within the next sprint or according to the SLA agreed in the support package.

Question 9

Do I have access to the code repository and work progress?

Accepted Answer

Yes, from day one of collaboration you receive full access to the Git repository and task board (Jira, GitHub Projects, Trello). You can track progress in real-time, review code, comment on changes, and participate in code reviews.

Question 10

What data security guarantees do you offer?

Accepted Answer

We apply a full set of security measures: regular backups, multi-factor authentication (2FA), code review of every change, role-based access control, audit of all code changes, data encryption, compliance with OWASP and GDPR.

Collaboration

Our Process

1
Discovery

2
MVP

3
Development

Collaboration Models

Time and Material

Fixed Scope

Risk Minimization

Code Ownership

Cancellation without penalty

Repository transparency

Demo every sprint

SLA response

Security

SLA and Security

SLA Response Times

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Client Reviews

Frequently Asked Questions

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